How ROFUS Helps Problem Gamblers in Denmark

How ROFUS Helps Problem Gamblers in Denmark

How ROFUS Helps Problem Gamblers in Denmark

How ROFUS Helps Problem Gamblers in Denmark

Wnet Frappen 09/21/2020

Self-exclusion, which also goes under the name of voluntary exclusion, is a government or casino policy that attempts to curb problem gambling and addiction to gambling. The Danish Gaming Authority’s (DGA) self-exclusion policy is called ROFUS.

Self-exclusion allows you to request a gambling operator to exclude you from its services if you feel that you have become a problem gambler. A self-excluded person cannot gain access to the land-based casino or online gambling site he/she requested self-exclusion from. If you attempt to access a gambling service after registering your name in its self-exclusion register, you and the gambling service that granted you access can get into trouble with the law.

Self-exclusion is totally voluntary. You need to register your name in your country’s self-exclusion register voluntarily. Self-exclusion programs are available in all countries that have regulated their gambling industries. This article provides an overview of ROFUS, the DGA’s self-exclusion register.

What is ROFUS?

What is ROFUS

As we already mentioned, ROFUS is the DGA’s register of self-excluded Danish gamblers. If you feel that you have become a problem gambler, you can use ROFUS to exclude yourself temporarily or permanently from all land-based and online gambling businesses operating under a DGA license.

However, before registering your name in ROFUS, you have to understand the following:

  • If ever you change your mind about self-exclusion later, you cannot remove your name from the register. That’s why so many people who change their mind use websites like Spil Uden Om Rofus to find casinos without license in Denmark.
  • ROFUS encompasses all land-based and online gambling activities licensed in Denmark.
  • When you enter your name in ROFUS, you agree to allow operators to view your information if you attempt to access their services in any way.
  • ROFUS registration is 100% voluntary. Someone else cannot register for you.

How to Register with ROFUS

You can register with ROFUS with your NemID. When you do so, you will be excluding yourself permanently or temporarily from all online and land-based gambling services licensed in Denmark.

After registering with ROFUS, you will be able to view the date on which your temporary exclusion will come to an end. If you have requested permanent exclusion, you will be able to view the date on which you can request the DGA to remove your name from the register. If you wish, you can renew temporary as well as permanent self-exclusion as many times as you wish.

If you register on January 1, 2020 or on a later date, the system will automatically register you with a scheme called “No thanks for game advertisements.” If you have registered with ROFUS before Jan 1, 2020, the program will provide you the option of signing up for the scheme.

When you register for this scheme, you allow gambling companies licensed in Demark to check your ROFUS registration status before sending you gambling-related advertisements. The scheme allows you to effectively block all gambling advertisements that operators send to phone numbers, postal addresses, email addresses, or any other contact information you provided when you created a gaming account.

How can you register with ROFUS if you don’t have a NemID? In this case, you have to fill in and send form no. 9 – 01 either through the DGA’s contact form or post it to Spillemyndigheden, Englandsgade 25, 6. sal, 5000 Odense C, Denmark.

How Does ROFUS Work?

Registration with ROFUS allows you to self-exclude from all land-based and online gambling services licensed in Denmark. This includes online sports betting sites and online casinos offering games such as slots, roulette, and poker.

You can self exclude for 24 hours, 1 month, 3 months, or 6 months. Or you can request permanent self-exclusion. ROFUS automatically terminates a temporary self-exclusion when it comes to an end. In case of permanent self-exclusion, you have to request the DGA to remove your name from the register at least one year after you requested permanent self-exclusion. To do so, you have to log in to www.rofus.nu with your NemID.

The information that you reveal when you register with ROFUS is safe and confidential. The DGA maintains the highest levels of privacy, permitting only gambling operators with whom you have opened accounts to view your ROFUS registration. Even then, the operators can view your details only if you attempt to access the gaming services during the self-exclusion period.

ROFUS FAQs

Q1: Why is my NemID essential while registering my name in ROFUS?

A: Using NemID while registering with ROFUS ensures the best security. It also prevents others from registering your name with ROFUS.

Q2: Can third parties find out that I have registered with ROFUS?

A: DGA maintains top levels of security, permitting only a few of its employees to handle your data. These employees can handle your data only if you permit them to do so. They are expected to maintain high levels of privacy and comply with the General Data Protection Regulation.

Gambling operators can view your control civil registration number in ROFUS only if you had opened an account with them and attempt to access their services during the self-exclusion period.

Q3: What can I do if I change my mind?

A: There is nothing much you can do if you change your mind. You cannot cancel or remove your registration with ROFUS.

Q4: Will the online casino return my deposit when I register with ROFUS?

A: If you request permanent self-exclusion, the operator has to close your account and refund your deposit. If your self-exclusion is temporary, the operator deactivates your account only for the self-exclusion period. You may request a payout if you wish. Contact the online casino and find out about their policies.

Q5: How can I find out if I am at risk for problem gambling?

A: The law requires online gambling sites licensed in Denmark to refer their players to self-assessment tests. You can take such a test to find out if you are at risk for problem gambling. You can also take a test on ROFUS.nu.

You can also contact StopSpillet, the DGA’s 24/7 compulsive gambling helpline if you need help and support related to problem gambling. StopSpillet’s telephone number is +45-70-22-28-25.